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Ever wondered what your customers really think of you? Automatically capturing customer satisfaction and agent performance feedback is available now and can be operating within a few days! Our proven customer retention systems can even drive increased revenue. Click here for information.
Call +44 (0)118 904 0800 for a demonstration or you can email sales for more information and pricing.
VIRTUATel Ltd
59 St Martins' Lane
London WC2N 4JS
T: +44 (0)200 000 0030
F: +44 (0)870 005 2 006
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VIRTUATel work closely with their clients to develop scripts that achieve the desired objective, whether that is measuring customer satisfaction, formulating a customer experience policy or capturing call centre agent feedback.
Survey questions generally fall into five distinct categories and focus, the call centre, the company & products, your technology, your marketing and your future plans. Please contact us for a full listing of typical questions.
For more information and to contact us,click here.
Call our demonstration line on +44 (0)118 904 0800 to see what ASMA can do for you today!
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June08, London UK: VIRTUATel's extensive experience collecting automated, telephone based customer feedback within Financial Services industry, makes us uniquely qualified to help clients meet the FSA's published targets for 'Treating Customers Fairly'.
To see more detail about how we can help, click here.
For more information about our web,email and voice surveys contact us here
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