NewVoiceMedia is Europe’s leading provider of Hosted Contact Centre solutions: thousands of agents in hundreds of locations use their technology every day.
VoiceScape - our Hosting partner
Voicescape plc is a leading UK-based Application Service Provider in the voice technology market. Utilising a best of breed components model our aim is to be a pioneer in the field of voice technology, building leading edge intelligent voice solutions that deliver real commercial results for business.
Rostrvm Solutions is a software company with a suite of call centre and outbound contact management software that makes call handling more effective for the business while delivering a good customer experience.
Call our demonstration line on +44 (0)118 904 0800 to see what ASMA can do for you today!
2010, London UK: VIRTUATel win largest Genesys GVP based survey solution in the UK
...following a successful bid against all the automated survey "players" in the call centre world, VIRTUATel have been awarded the contract to supply an on-premise version of their ASMA (Automated Survey Management Solution) using Genesys GVP (VoiceXML based IVR) and their market leading CTI technology. The major reasons for the win were robustness of platform, ability to handle 3 million calls a month and the external data connectivity gained via the Genesys CTI component.
"We won this opportunity against all the major suppliers of automated customer feedback solutions and I know it was our 100% focus on this niche market that made us a "no braner" says Alan Weaser, Director of VIRTUATel.For more information about VIRTUATel's ASMA contact us here
VIRTUATel -
Helping you Listen to the Voice of Your Customer
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