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UK Office
VIRTUATel Ltd
59 St Martins' Lane
London WC2N 4JS
.gif) +44 (0)2071 487 488
Fax +44 (0)2071 487 489
US Office
Atlanta GA
+1 770 887 0885
.gif) sales@VIRTUATel.com
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Real-Time Accountability
Via
Real-Time Actions & Results
Many companies collect surveys: Often colllected too long after events to have any value.
VIRTUATel clients gather RESULTS to create real-time ACTIONS.
ARK is our award winning, web based, real-time reporting and action management tool. ARK automatically delivers escalation messages, alert actions and data integration delivery that turns simple feedback results into accountable, revenue generating knowledge.
Reports, transcriptions and dashboards are tailored for each client and what can be viewed is controlled by each individual secure password, to ensure the right actionable data is shown at every level of your organisation.
There are hundreds of available reports, tailored for client specific requirements, all capable of being automatically delivered according to the client business rules.
Designed to deliver the relevant information to the right people at the right time, ARK ensures customer feedback data is valued and does not become devalued through information overload and “noise”.
 For information on turning customer feedback into revenue ...Click Here
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2010, London UK: Low Cost Automated Telephone Surveys for Genesys GVP
As a VoiceXML agnostic automated survey service, VIRTUATel's ASMA can now be implemented using the Genesys GVP platform with the minimum of effort or cost. "We can now offer any GVP customer almost immediate use of fully automated customer surveys, whether hosted or on-premise." says Alan Weaser, VIRTUATel Director. "We already have GVP users conducting anything from hundreds to many millions of surveys, every month and it's a great way of protecting a customer's Genesys investment".
For more information about VIRTUATel's ASMA contact us here
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