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Ever wondered what your customers really think of you? Automatically capturing customer satisfaction and agent performance feedback is available now and can be operating within a few days! Our proven customer retention systems can even drive increased revenue. Click here for information.
Call +44 (0)118 904 0800 for a demonstration or you can email sales for more information and pricing.
VIRTUATel Ltd
59 St Martins' Lane
London WC2N 4JS
T: +44 (0)200 000 0030
F: +44 (0)870 005 2 006
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As the UK market leaders for Hosted Automated Customer Satisfaction Surveys, VIRTUATel's focus is on delivering Customer Loyalty measurement and drives customer retention for our many multi-national clients. Our ASMA solution can help you gather detailed feedback from your customers in realtime, allowing you to make business decisions based upon what your customers want.
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With many man years of experience in IVR, satisfaction measurement and call centre technology, we pride ourselves on our innovation and responsiveness , thus making us uniquely positioned to give you the best service available.
Our solutions and offerings include:
- ASMA -Telephone based hosted surveys
- ASiST - Fully automated call centre survey selection
- ARK - ASMA Repository of Knowledge, our web based reporting sites
We think about our customers at all times - do you? For more information and to contact us, click here.
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June08, London UK: VIRTUATel's extensive experience collecting automated, telephone based customer feedback within Financial Services industry, makes us uniquely qualified to help clients meet the FSA's published targets for 'Treating Customers Fairly'.
To see more detail about how we can help, click here.
For more information about our web,email and voice surveys contact us here
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